Customer Care Executive

Join Platinumone Business Services Limited as a Customer Care Executive in Thane, Mumbai. The team is filling 16 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Minimum 6 Months Bpo Experience.(Freshers With Fluent English) Hsc Qualification Required.Week Off- 6 Days Working.Rotational 1 Week Off (In Between Monday Till Friday).Shift Time: 10Am To 7Pm (Fixed Shift).Salary Depending On Last Drawn And Interview.+(Incentive). Type : Outbound, Domestic, Sales, Inbound, International | Languages : Marathi, Hindi, English

Compensation

Compensation: ₹19,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Marathi, Outbound, Sales
• Basic English
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound, International
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Openings: 16
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Platinumone Business Services Limited today.