Customer Care Executive

Platinumone Business Services Limited is hiring a Customer Care Executive in Thane, Mumbai. Salary is up to ₹25,000/month. Freshers can apply. 15 candidates will be hired for this role.

Employer’s description

Hi Hr Deepa Here... We Have Openings For Real Estate Process: Lead Generation Process - Generating Walkins To Their Sites For Interested Customer Base Through Marketing Location: Thane Eligibility: Min Hsc. Graduates Preferred. Basic-Good English Speaking. Type : Domestic, Sales, Inbound, Outbound | Languages : Marathi, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone polite and patient

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Work mode: Work from office

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