Customer Care Executive

Pran Finserv Pvt Ltd is looking for a Customer Care Executive to join its team in Ghatkopar East, Mumbai. Great for first-time job seekers. Salary is up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

We Are Urgent Opening In Customer Care Executive Inbound Process In Ghatkoper. Type : Outbound, Inbound | Languages : Marathi, Hindi, English

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Job details

• Job location: Ghatkopar East, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Pran Finserv Pvt Ltd. It takes less than a minute.