Customer Care Executive

Prema Group(Prema Kia, Prema Ford And Prema Honda) is looking for a Customer Care Executive to join its team in Jai Prakash Nagar, Patna. You can earn up to ₹11,000/month. 5 candidates will be hired for this role.

Employer’s description

For 4 Wheeler And 2 Wheeler Calling And Computer Work Experience Candidates Required. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi
• You are calm under pressure and patient

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹10,000 – ₹11,000 per month.

Position details

• Job location: Jai Prakash Nagar, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Prema Group(Prema Kia, Prema Ford And Prema Honda).