Customer Care Executive

Prime Teleservices Pvt Ltd has an opening for a Customer Care Executive based in Sakinaka, Mumbai. The team is filling 9 vacancies. You can earn up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Inbound (Have To Communicate With Patients Regarding Doctor'S Appointment And Medicines Availability). Type : Inbound | Languages : Gujarati, Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Hindi, English
• A calm under pressure, polite attitude

Compensation

The salary for this role is ₹11,000 – ₹15,000 per month.

Job at a glance

• Location: Sakinaka, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 9
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Prime Teleservices Pvt Ltd reviews applications regularly.