Customer Care Associate

Propel finways insurance marketing private limited is looking for a Customer Care Associate to join its team in Kodambakkam, Chennai. Great for first-time job seekers. You can earn up to ₹17,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Inbound & Outbound Customer Callsexplain Insurance Products And Services Clearlyassist Customers With Policy Details, Renewals, And Claimsmaintain Good Relationship With Customersresolve Customer Queries And Complaints Professionallyfollow Up With Potential And Existing Clientsupdate Customer Details. Languages : Tamil, English

Salary and benefits

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with English, Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: Tamil, English
• A calm under pressure, polite attitude

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Work location: Kodambakkam, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Propel finways insurance marketing private limited today.