Customer Care Executive

Looking for a Customer Care Executive role in Kodambakkam, Chennai? Propel Finways Insurance Marketing Private Limited is hiring now. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Roles & Responsibilities: Handle Inbound & Outbound Customer Calls Explain Insurance Products And Services Clearly Assist Customers With Policy Details, Renewals, And Claims Maintain Good Relationship With Customers Resolve Customer Queries And Complaints Professionally Follow Up With Potential And Existing Clients Update Customer Details. Languages : Tamil

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Tamil
• No English required
• Freshers can apply
• Languages: Tamil

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job details

• Job location: Kodambakkam, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Propel Finways Insurance Marketing Private Limited today.