Customer Care Executive

Join Protalktech as a Customer Care Executive in Airoli, Mumbai. You can earn up to ₹25,000/month. Freshers can apply. The team is filling 20 vacancies.

Employer’s description

Make Outbound Calls To Potential Customers From Provided Databases Handle Inbound Inquiries Related To Real Estate Projects And Properties. Clients Identify And Qualify Leads And Schedule Site Visits Or Appointments. Fixed Salary + Performance-Based Incentives. Type : Domestic, Inbound, Sales | Languages : Marathi, Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Sales
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Sales
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Protalktech today.