Customer Care Executive

PS Epicure Pvt Ltd is hiring a Customer Care Executive in Karvenagar, Pune. You can earn up to ₹25,000/month. Freshers can apply. 4 candidates will be hired for this role.

Employer’s description

Job Title: Customer Service Agent Inbound Calls (Work From Office-Night Shift | U.S. Logistics Process)Company: Ps Epicurelocation: The Business Hub Karve Roadshift: Night Shift (Aligned With U.S. Time Zones) Job Description - We Are Looking For Confident, Dedicated, And Highly Communicative Customer Service Agents To Join Our Growing Team. Th. Type : Inbound, International, Sales | Languages : English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Inbound, International, Sales
• Good English
• Freshers can apply
• Night shift
• Type: Inbound, International, Sales
• Languages: English
• You are polite and calm under pressure

Quick facts

• Job location: Karvenagar, Pune, Maharashtra
• Openings: 4
• Interview timings: 8:00 PM | Monday to Friday
• Employment type: Full time
• Shift: 8:30 PM - 4:00 AM | Monday to Friday
• Work mode: Office-based

Apply today and take the next step in your career with PS Epicure Pvt Ltd.