Customer Care Executive

Start your next role as a Customer Care Executive with R Life Advisory Services Pvt Ltd in Nanded, Pune. The pay goes up to ₹25,000/month. There are 10 open positions. Freshers can apply.

Employer’s description

We'Re Looking For A Customer-Focused Customer Care Executive To Join Our Team At R Life Advisory Services Private Limited, An Insurance Company. You'Ll Handle Customer Queries, Provide Policy Information, And Ensure Excellent Service. Type : Outbound, Inbound | Marketing | Languages : Marathi, English, Hindi

Pay and perks

The salary for this role is ₹12,000 – ₹25,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Marketing
• Languages: Marathi, English, Hindi
• You are polite and calm under pressure

Quick facts

• Work location: Nanded, Pune, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — R Life Advisory Services Pvt Ltd reviews applications regularly.