Customer Care Executive

A new Customer Care Executive role is open at Ratan Two Wheeler Llp, Panvel, Mumbai. No experience? You can still apply. There are 4 open positions. Salary is up to ₹14,000/month.

In the employer’s words

Job Card Cordination,,Servise Follow-Up,Delivery Cpordination,Customer Feedback And Complaint Handling, Reminder Calls , Crm And Records,. Type : Sales | Languages : Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Marathi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Marathi, Hindi, English
• Someone customer-first and calm under pressure

What you will do

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹12,000 – ₹14,000 per month.

Position details

• Location: Panvel, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Ratan Two Wheeler Llp.