Customer Care Executive

Rk consultancy has an opening for a Customer Care Executive based in Airoli, Mumbai. 21 candidates will be hired for this role. Salary is up to ₹23,500/month. Freshers can apply.

Note from the employer

You Have To Responsible To Call The Customer Regarding The Lead Generation ,Day Shift Job , Job Location -- Airoli Navi Mumbai . Fresher & Experience In Calling Both Can Apply . Type : Inbound, Outbound, Domestic, Sales

What you get

You will be paid ₹19,000 – ₹23,500 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• A polite, calm under pressure attitude

What you will do

• You'll escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 21
• Employment type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Rk consultancy.