Customer Care Executive

Roboson India wants to bring on a Customer Care Executive for its Bibwewadi, Pune team. The pay goes up to ₹25,000/month.

In the employer’s words

You Will Be Responsible For Providing Exceptional Customer Service To Our Clients. Your Main Tasks Will Include Attending Calls From Customers, Understanding Their Issues, And Providing Prompt And Effective Solutions. You Will Also Be Required To Update Customer Issues And Solutions In Excel Sheets, Maintaining Accurate Records Of Interactions. Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English

Pay and perks

Compensation: ₹16,000 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Bibwewadi, Pune, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Roboson India.