Customer Care Executive

A new Customer Care Executive role is open at Rupee Xpert Management Private Limited, Thane West, Mumbai. The pay goes up to ₹20,000/month. The team is filling 25 vacancies.

Note from the employer

Telecallers Have To Initiate A Telephonic Connection With Existing And Potential Clients To Generate Sales. They Are Ideally Excellent At Verbal Communication And Passionate About Customer Service. Job Profiles May Vary, But They Typically Have To Take Up Inbound Marketing Calls And Provide Outstanding Customer Support. Type : Sales, Inbound | Languages : Tamil, Telugu, Kannada, Hindi, English

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Kannada, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Sales, Inbound
• Languages: Tamil, Telugu, Kannada, Hindi, English

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Vacancies: 25
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

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