Chat Process Executive

A new Chat Process Executive role is open at Safehands Agency, BTM Layout, Bengaluru. You can earn up to ₹40,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English
• Basic English
• Freshers can apply
• Languages: English
• A customer-first, calm under pressure attitude

Key responsibilities

• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Salary

Salary: ₹15,000 – ₹40,000 per month, based on skills and experience.

Job details

• Work location: BTM Layout, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:00 PM - 8:00 AM | Monday to Saturday
• Interview: Over the call
• Work mode: Office-based

Ready to start? Upload your resume and apply to Safehands Agency today.