Customer Care Executive

Sai Sunny Enterprises Private Limited is hiring a Customer Care Executive in Aminabad, Lucknow. The team is filling 2 vacancies. The pay goes up to ₹23,000/month.

Note from the employer

There Is An Industry Of Lenses, The Customer'S Query Needs To Be Solved And Excel Needs To Be Mentioned. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and patient

Salary and benefits

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Aminabad, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sai Sunny Enterprises Private Limited reviews applications regularly.