Customer Care Executive

Sakshi Consultancy Services has an opening for a Customer Care Executive based in Mahape, Mumbai. You can earn up to ₹16,000/month.

Note from the employer

Handle Inbound And Outbound Customer Calls And Respond To Queries In A Professional Manner. Provide Accurate Information About Company Services And Resolve Customer Concerns.Maintain And Update Customer Data And Records In The System.Coordinate With Internal Teams For Order Processing, Service Requests, And Follow-Ups. Support Daily Operations. Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are polite and calm under pressure

Compensation

Compensation: ₹10,000 – ₹16,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Mahape, Mumbai, Maharashtra
• Openings: 1
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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