Customer Care Executive

A new Customer Care Executive role is open at SarvaSync, Gomti Nagar, Lucknow. There are 10 open positions. You can earn up to ₹21,000/month.

In the employer’s words

A Customer Care Executive Is Responsible For Handling Customer Inquiries, Resolving Complaints, And Ensuring A Positive Customer Experience Through Effective Communication And Problem-Solving. Type : Inbound, Domestic

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.

Compensation

The salary for this role is ₹14,000 – ₹21,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic

Position details

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with SarvaSync.