Customer Care Executive

Sarvasync is looking for a Customer Care Executive to join its team in Gomti Nagar, Lucknow. There are 10 open positions. Salary is up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Customer Queries Handle Karnacustomers Ke Calls, Emails Ya Chats Ka Jawab Dena Aur Unke Sawaalon Ka Solution Dena.2. Complaints Resolve Karnacustomer Ki Problem (Late Delivery, Product Issue, Etc.) Ko Samajhkar Uska Solution Provide Karna.3. Product/Service Information Denacustomer Ko Company Ke Products Ya Services Ke Baare Mein Batana. Type : Domestic, Inbound | Languages : Hindi, English

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A polite, patient attitude

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

Quick facts

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

Apply today and take the next step in your career with Sarvasync.