Customer Care Executive

A new Customer Care Executive role is open at Sarvasync, Turbhe, Mumbai. There are 10 open positions. The pay goes up to ₹32,000/month.

Employer’s description

Customer Calls Receive Karna Aur Unki Queries Resolve Karna.Credit Card, Billing, Payments, Transactions Aur Card Services Se Related Information Dena.Customer Complaints Handle Karna Aur Proper Resolution Provide Karna.Customer Details Verify Karna Aur System Mein Records Update Karna. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Marathi, Hindi, English

Compensation

Salary: ₹28,000 – ₹32,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, English

What you will do

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Job at a glance

• Location: Turbhe, Mumbai, Maharashtra
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

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