Customer Care Executive

Looking for a Customer Care Executive role in Rabale, Mumbai? Sarvasync is hiring now. There are 10 open positions. You can earn up to ₹21,000/month.

Note from the employer

Customer Calls Receive Karna Aur Unki Queries Resolve Karna.Credit Card, Billing, Payments, Transactions Aur Card Services Se Related Information Dena.Customer Complaints Handle Karna Aur Proper Resolution Provide Karna.Customer Details Verify Karna Aur System Mein Records Update Karna. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : English, Marathi

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: English, Marathi
• Someone customer-first and polite

Position details

• Job location: Rabale, Mumbai, Maharashtra
• Openings: 10
• Work type: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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