Customer Care Executive

Start your next role as a Customer Care Executive with Shammah Enterprises in Vasai Road East, Mumbai. Great for first-time job seekers. The team is filling 4 vacancies. The pay goes up to ₹18,000/month.

In the employer’s words

Experienced In Customer Support, Handling Customer Inquiries, Mis Reporting. Skilled In Communication, Customer Relationship Management, And Coordinating With Internal Teams To Ensure Smooth Business Operations And Customer Satisfaction. Excel Vlookup, Pivottable Necessary. Languages : Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Job details

• Job location: Vasai Road East, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4
• Interview timings: 12:00 PM - 1:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shammah Enterprises.