Customer Care Executive

Looking for a Customer Care Executive role in Kharadi, Pune? Sharda Tours and Travels is hiring now. You can earn up to ₹21,000/month. There are 9 open positions.

In the employer’s words

Responsibilities ::::Respond To Customer Queries Via Calls Provide Accurate Information About Products/Servicesresolve Customer Issues In A Timely And Professional Mannermaintain Proper Calls And Update Customer Details In The Systemfollow Company Guidelines And Response Templates Ensure High Customer Satisfaction Through Quality. Type : Inbound

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Salary and benefits

Compensation: ₹15,000 – ₹21,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Someone patient and calm under pressure

Quick facts

• Location: Kharadi, Pune, Maharashtra
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 9

Ready to start? Upload your resume and apply to Sharda Tours and Travels today.