Customer Care Executive

Sharda Tours and Travels is hiring a Customer Care Executive in Kharadi, Pune. The pay goes up to ₹26,000/month. Freshers can apply. The team is filling 10 vacancies.

Note from the employer

Handle Incoming Customer Calls And Respond To Queries Professionally.Provide Accurate Information About Products Or Services.Resolve Customer Complaints And Issues Effectively.Maintain Call Quality And Service Standards.Record Customer Interactions And Details In The System.Follow Company Policies And Call Handling Procedures.Escalate Complex. Type : Inbound | Languages : Malayalam, Tamil

Pay and perks

You will be paid ₹24,000 – ₹26,000 per month.

What you will do

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Inbound, Malayalam and Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Malayalam, Tamil
• Someone patient and calm under pressure

Job at a glance

• Work location: Kharadi, Pune, Maharashtra
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Sharda Tours and Travels.