Customer Care Executive

Join Shine Services Group as a Customer Care Executive in Dombivali East, Mumbai. Great for first-time job seekers. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Note from the employer

Hiring In Digitide Company. Languages : Hindi, English

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and customer-first

Key responsibilities

As a Customer Care Executive, your work will include:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

What you get

Salary: ₹15,500 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: Dombivali East, Mumbai, Maharashtra
• Vacancies: 5
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Shine Services Group today.