Customer Care Executive

Join Shine Services Group as a Customer Care Executive in Thane West, Mumbai. No experience? You can still apply. The team is filling 20 vacancies. The pay goes up to ₹25,000/month.

What you get

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shine Services Group.