Customer Care Executive

Shivam Maurti Suzuki is looking for a Customer Care Executive to join its team in Andheri, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹22,000/month.

In the employer’s words

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : English

Salary and benefits

Salary: ₹22,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Andheri, Mumbai, Maharashtra
• Vacancies: 2
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Shivam Maurti Suzuki today.