Customer Care Executive

Join Shreenath Kia as a Customer Care Executive in Kandivali, Mumbai. The team is filling 4 vacancies. The pay goes up to ₹24,000/month.

Note from the employer

Calling Cre Feedback Calling Lead Generation Service Calling. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, calm under pressure attitude

Compensation

Compensation: ₹18,000 – ₹24,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Kandivali, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 4

Ready to start? Upload your resume and apply to Shreenath Kia today.