Customer Care Executive

Shunya Tattva Management Consultants is looking for a Customer Care Executive to join its team in All Mumbai, Mumbai. Freshers can apply. The team is filling 15 vacancies. You can earn up to ₹35,000/month.

In the employer’s words

Friendly, Customer-Focused Professional To Handle Inquiries, Resolve Issues, And Deliver Outstanding Service. Strong Communication Skills And A Positive Attitude Required. Join Us And Make Every Customer Experience Exceptional!. Type : Inbound, Outbound, International, Domestic | Languages : English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹15,000 – ₹35,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic
• Languages: English
• Someone customer-first and polite

Quick facts

• Location: All Mumbai, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shunya Tattva Management Consultants reviews applications regularly.