Customer Care Executive

Join Shynr as a Customer Care Executive in Rabale, Mumbai. Salary is up to ₹25,000/month. There are 20 open positions. No experience? You can still apply.

Employer’s description

Handle Customer Queries, Resolve Complaints Quickly, Provide Clear Product Or Service Information, Keep Records Updated, And Collect Feedback To Help The Company Improve. Type : Outbound | Languages : Hindi, English

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English
• You are customer-first and polite

Quick facts

• Job location: Rabale, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 20
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shynr.