Customer Care Executive

Join Sm Consultancy as a Customer Care Executive in Vadgaon Budruk, Pune. The team is filling 5 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Job Opening: Customer Support Executive (International Voice Process) Location: Navale Bridge, Pune Shift: 7:00 Pm 4:00 Am (Night Shift) Working Days: Monday To Friday (Saturday & Sunday Fixed Off) Role Overview We Are Looking For Dynamic And Customer-Focused Individuals To Join Our Team As Customer Support Executives. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Female Only
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English

Job details

• Location: Vadgaon Budruk, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 7:00 PM - 4:00 AM | Monday to Friday
• Openings: 5
• Work mode: On-site

Ready to start? Upload your resume and apply to Sm Consultancy today.