Customer Care Executive

Smart Hr Services is hiring a Customer Care Executive in Vashi, Mumbai. 29 candidates will be hired for this role. You can earn up to ₹21,000/month.

Note from the employer

Espond To Customer Inquiries Via Phone, Email, And Chat.Resolve Customer Complaints Promptly And Efficiently.Maintain Accurate Records Of Customer Interactions.Collaborate With Other Departments To Address Customer Needs.Provide Detailed Information About Products And Services.Follow Up With Customers To Ensure Their Issues Are Resolved.Contr. Type : Inbound | Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹21,000 per month.

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

Quick facts

• Location: Vashi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 29
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Hr Services.