Customer Care Executive

A new Customer Care Executive role is open at Smart Hr Services, Belapur, Mumbai. Great for first-time job seekers. The team is filling 9 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Position: Customer Service Associatequalification: Hsc / Graduateexperience: Fresher / Experiencedsalary: 15,000 20,000Languages: Hindi + (Kannada / Gujarati / Bengali)Role: Handle Customer Calls, Resolve Queries, Update Records, And Provide Support With Good Communication And Basic Computer Skills. Type : Inbound | Languages : Gujarati, Bengali, Kannada

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Gujarati, Inbound and Kannada
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Gujarati, Bengali, Kannada

Job details

• Job location: Belapur, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 9
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Hr Services.