Customer Care Executive

A new Customer Care Executive role is open at Smarthire Talentbridge Private Limited, Borivali, Mumbai. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Customer Relationship Executive (Cre) In The Automobile Industry Acts As The Main Bridge Between A Vehicle Dealership And Its Buyers, Ensuring High Satisfaction From Sales Through After-Sales Service. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales

Job details

• Work location: Borivali, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Smarthire Talentbridge Private Limited today.