Customer Care Executive

Sonam Pradeep Ram (Jobzify Staffing) is looking for a Customer Care Executive to join its team in Ghansoli, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹19,000/month.

Employer’s description

Inbound Process Solving Customer Queries. Type : Inbound, International | Languages : English

Pay and perks

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• A patient, polite attitude

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Sonam Pradeep Ram (Jobzify Staffing).