Customer Care Executive

Spektrum Facility and Logistics is looking for a Customer Care Executive to join its team in Ghansoli, Mumbai. The team is filling 5 vacancies. You can earn up to ₹30,000/month.

In the employer’s words

Good Communication. 1 - 2 Years Experience Compulsory. | Languages : English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone customer-first and polite

Salary and benefits

The salary for this role is ₹25,000 – ₹30,000 per month.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Spektrum Facility and Logistics reviews applications regularly.