Customer Care Executive

A new Customer Care Executive role is open at Star Signature Services, Vasai Road West, Mumbai. There are 15 open positions. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Domestic, Outbound | Marketing | Languages : English, Hindi, Marathi, Punjabi, Kannada, Telugu, Tamil, Gujarati

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Domestic, English, Gujarati, Hindi, Kannada, Marathi, Marketing, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Marketing
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Telugu, Tamil, Gujarati
• A calm under pressure, polite attitude

Quick facts

• Job location: Vasai Road West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Star Signature Services reviews applications regularly.