Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Shivaji Nagar, Bengaluru? Subhadra Jobs Consultancy is hiring now. You can earn up to ₹22,000/month. The team is filling 30 vacancies.

Note from the employer

Urgent Hiring Call Now 7058321698 Work From Office Qualification: *Puc *Candidate Should Be Fluent In English (Versant Level 4) And Hindi 6 Days Working Rotational Shifts : (8 Am - 8 Pm) For Females( 8Am - 11Pm ) For Males Rotational Week Off Work From Office Ctc: Upto 22,000/- Per Month Need Immediate Joiner Apply Today Call Now 7058321698. Languages : Hindi, English, Hindi, English | Type : Inbound, Domestic, Outbound

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Languages: Hindi, English, Hindi, English
• Type: Inbound, Domestic, Outbound
• A patient, polite attitude

Day-to-day work

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹20,000 – ₹22,000 per month.

Job details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: On-site
• Working hours: Rotational Shifts : (8 am - 8 pm) for females( 8am - 11pm ) for males
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Subhadra Jobs Consultancy. It takes less than a minute.