Customer Care Executive

Start your next role as a Customer Care Executive with Subhadra Jobs Consultancy in Gomti Nagar, Lucknow. The team is filling 30 vacancies. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Handle Customer Queries Through Calls. Ensure Customer Satisfaction By Resolving Issues Efficiently And Professionally. Manage Order-Related Concerns Like Delivery Delays, Refunds, And Replacements. Maintain Accurate Call Logs And Case Updates While Adhering To Quality And Productivity Standards. Type : Inbound, Outbound, Domestic | Languages : English

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Inbound, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English
• A patient, calm under pressure attitude

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Position details

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Work mode: Work from office
• Shift: Rotational shift 24/7 any 9 hrs including night shift there is no cab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Subhadra Jobs Consultancy today.