Customer Care Associate (Cca)

Subhadrajobs Consultancy is hiring a Customer Care Associate (Cca) in Shivaji Nagar, Bengaluru. You can earn up to ₹25,000/month. Freshers can apply. The team is filling 20 vacancies.

Note from the employer

Hi We Are Having Vacancy For Customer Care Associates Process In Which English And Hindi Language Is Mandatory. Its 6Days Working And 1Day Rotational Week Off. Freshers And Experienced Both Can Apply, Graduation Pass Can Only Apply. Salary For Job Is 21000 Ctc To 24000Ctc. Type : Inbound, Outbound, Domestic, International | Languages : Hindi

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Domestic, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, International
• Languages: Hindi

Quick facts

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: Office-based
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Subhadrajobs Consultancy. It takes less than a minute.