Customer Care Executive

Join Subhadrajobs Consultancy as a Customer Care Executive in Hazratganj, Lucknow. Great for first-time job seekers. You can earn up to ₹20,000/month. There are 25 open positions.

Employer’s description

Handle Seller Queries Through Calls, Chats, And Emails For The Flipkart Ct Process. Ensure Customer Satisfaction By Resolving Issues Efficiently And Professionally. Manage Order-Related Concerns. Maintain Accurate Call Logs And Case Updates While Adhering To Quality And Productivity Standards Collaborate With Internal Teams To Ensure. Type : Domestic, Inbound | Languages : English

Pay and perks

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• You are customer-first and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Work type: Work from office
• Employment type: Full time
• Vacancies: 25
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Subhadrajobs Consultancy.