Customer Care Executive

Subhadrajobs Consultancy is looking for a Customer Care Executive to join its team in Turbhe, Mumbai. No experience? You can still apply. The pay goes up to ₹24,000/month. 7 candidates will be hired for this role.

In the employer’s words

Hiring Customer Support Executives For Its Voice Process. The Candidate Will Be Responsible For Handling Customer Calls And Providing Assistance Related To Flight Services. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• Someone customer-first and polite

Salary

The salary for this role is ₹18,000 – ₹24,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Quick facts

• Work location: Turbhe, Mumbai, Maharashtra
• Vacancies: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Subhadrajobs Consultancy. It takes less than a minute.