Customer Care Executive

Start your next role as a Customer Care Executive with Sumankirti cars pvt Ltd Adress in Baner, Pune. 4 candidates will be hired for this role. Freshers can apply. You can earn up to ₹20,000/month.

In the employer’s words

Ensure Customer Queries Are Responded In Time.Ensure Any Grievances Of Customers Are Adequately Managed To The Satisfaction Of The Customer.Ensure That They Are Up To Date On Product Information So That Customers Are Given Correct Answers On The Product Or Service That The Organization Is Providing. Maintain Detailed Record Of Customer Interactio. Languages : Marathi, Hindi

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• You are polite and calm under pressure

Roles and responsibilities

As a Customer Care Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹17,000 – ₹20,000 per month.

Job at a glance

• Job location: Baner, Pune, Maharashtra
• Vacancies: 4
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sumankirti cars pvt Ltd Adress.