Chat Process Executive

Looking for a Chat Process Executive role in Bellandur, Bengaluru? Sunshine manpower solutions is hiring now. Salary is up to ₹24,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹18,000 – ₹24,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and calm under pressure

Job at a glance

• Job location: Bellandur, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Working hours: 5 Day Working 2 Days Rotational week off | Monday to Saturday
• Job type: Full time

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