Chat Support Executive

Join Sunshine manpower solutions as a Chat Support Executive in Kodigehalli, Bengaluru. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• A polite, customer-first attitude

What you will do

As a Chat Support Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Kodigehalli, Bengaluru, Karnataka
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: Day Rotational | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.