Chat Support Executive

A new Chat Support Executive role is open at Sunshine manpower solutions, Veerannapalya, Bengaluru. The team is filling 30 vacancies. Great for first-time job seekers. Salary is up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, Telugu, Malayalam, Tamil, English

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Kannada, Telugu, Malayalam, Tamil, English
• A customer-first, polite attitude

Pay and perks

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Veerannapalya, Bengaluru, Karnataka
• Work mode: Office-based
• Timings: Day Rotational | Monday to Saturday
• Openings: 30
• Job type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday

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