Chat Support Executive

A new Chat Support Executive role is open at Sunshine manpower solutions, HSR Layout, Bengaluru. The pay goes up to ₹23,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.5 Days Working 2 Days Rotational Week Off. Type : International | Languages : English

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹17,000 – ₹23,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: HSR Layout, Bengaluru, Karnataka
• Employment type: Full time
• Openings: 30
• Work type: On-site
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: US Shifts | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.