Chat Support Executive

Sunshine manpower solutions has an opening for a Chat Support Executive based in Marathahalli, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹26,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹23,000 – ₹26,000 per month.

Position details

• Job location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Timings: 24/7 shifts | Monday to Saturday
• Vacancies: 30
• Work type: Work from office

Apply today and take the next step in your career with Sunshine manpower solutions.