Chat Support Executive

Looking for a Chat Support Executive role in Nagavara, Bengaluru? Sunshine manpower solutions is hiring now. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

As a Chat Support Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic and English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• Someone calm under pressure and polite

Job at a glance

• Job location: Nagavara, Bengaluru, Karnataka
• Openings: 30
• Work type: Work from office
• Timings: Day Rotational | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.