Chat Support Executive

Join Sunshine manpower solutions as a Chat Support Executive in Hebbal, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic and English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English
• You are patient and calm under pressure

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Position details

• Location: Hebbal, Bengaluru, Karnataka
• Openings: 30
• Working hours: 24/7 shifts | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.